It empowers them to have a say in who will be part of their daily lives, ensuring that the staff members align with the community values and needs. Mel explains that this approach not only boosts the residents’ confidence but also provides valuable insights into the candidates’ personalities, as the residents often ask questions that reveal different facets of the interviewees.
This initiative has also had a positive impact on the team, who appreciate the opportunity to connect directly with the people they will be supporting. It creates a more harmonious environment where everyone feels part of a cohesive team. By involving residents in the hiring process, Devonshire House & Lodge not only promotes inclusivity but also sets a precedent for other communities to follow, demonstrating how innovative ideas can enhance the quality of life for everyone involved.