An Enrichment Leader is also busy ‘behind the scenes’ ensuring that all staff teams are engaged, thriving and above all happy! Supporting home teams with training and mini modules in all areas related to excellent care practices and quality customer service, ensures that residents are given the best of everything from a team of happy, confident staff members.
From our residents dining experience to producing newsletters and noticeboards to improve communication, the Enrichment Leader role is committed to continuous improvement of services, excellent customer care for residents and, very importantly ensuring that all of our teams feel fulfilled in their work, whatever their role may be.